Warranty and claims handling

Download the warranty claim form as an editable PDF and send it to quality@ermax.dk.

The claim form will make it easier for you to tell us about complaints and warranty claims on ERMAX products. It also helps us address your concerns quickly and smoothly. The questions we ask are important for correct processing and to avoid time-consuming enquiries.

Once we receive the completed form (please send to quality@ermax.dk), ERMAX will send you a warranty claim number and details of what happens next as soon as possible.
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We also provide a description of our warranty procedure applicable to products bought from ERMAX.